Surplus helps reduce food waste by allowing restaurants and stores to sell surplus food at discounted prices. Customers can order directly through the app.

Surplus currently operates in the UAE, with more cities coming soon. Follow our social media for updates!

Yes, all payments are processed in AED via secure, licensed payment gateways. We do not store any payment card details.

Yes - if your order is cancelled by the partner, the food is spoiled or unsafe, you received the wrong order, or you were charged in error, you get a full refund to your original payment method. See our Refund & Cancellation Policy at /refund-policy for details.

Email support@getsurplus.ae or call +971 55 2218322 with your order number. We acknowledge complaints within 2 business days and aim to resolve them within 7 business days.